- 1. Introduction
Fyresdal Bed & Breakfast AS takes the privacy of guests and web visitors seriously. We want you to know what information we collect through our website and what we use it for.
This document shall contribute to our compliance with the Personal Data Act from 2018. The document shall also contribute to demonstrating that our processing of personal data is always in accordance with the law, including the GDPR.
- 2. Responsible for treatment
Fyresdal Bed & Breakfast AS, corporate identity no.: 924985119, Lensmannsgata 5,3870 Fyresdal, tel.:+ 47 95162910, e-mail: firstname.lastname@example.org is the data controller for the processing of personal data in all systems Fyresdal Bed & Breakfast AS uses.
- 3. How information related to reservations and stays is processed.
When a booking is made by you or on your behalf by others, we process information we need to fulfill the agreement on booking and purchase of services. This is information you have given us directly or when you have used other channels for booking. For example, we process information about your identity, your contact information, and your payment information.
In addition, we process other information that is relevant to your stay with us.
This can be information about allergies or about special wishes for your stay. In Connection with your stay, purchases and bookings you make are registered with us.
This can be booking spa and fitness classes, restaurant bookings and other services the hotel provides. We do this so that you can pay for them.
We process this information for as long as is necessary to fulfill the booking agreement with you, and for as long as applicable legislation or government orders ask us to do so.
- 4. Processing of personal data for marketing
We may process your information to send you direct marketing by email if you have consented to this. Such marketing may include offers, news or information relating to our services and / or products.
You can stop receiving such marketing at any time by clicking on the link in the individual marketing inquiry, for example at the bottom of a newsletter.
As of today, we do not send out marketing inquiries by email and have no provider of such service related to us.
- 5. Processing of personal data for development
Fyresdal Bed & Breakfast AS has a legitimate purpose for collecting information for the purpose of improving our products and services. This is preferably done by analyzing the use of the website using Google Analytics.
We also process personal information to troubleshoot and correct errors.
We anonymize data or compile statistics as far as we can but will also have to process personal data for development, troubleshooting, statistics and security purposes.
- 6.Processing of personal data to businesses, corporate customers, and suppliers
We process information about contact persons at our corporate customers, suppliers, partners, participants in our corporate events and people we have contact within business. This is done to enter and carry out contractual relationships, operate and develop the business and maintain our network. Such information typically consists of name, contact information, position, company, competence, business interests and participation in our events for the business community or previously shown interest in us and our employees.
We store such information if we consider that the person is a business contact with us.
This is a legitimate interest.
- 7. Other processing of personal data
We will from time to time conduct competitions or other activities that you can participate in. In such cases, we will process personal information such as name and contact information when this is necessary to register participants and make draws.
We will as far as possible inform specifically about this and ask for consent in your participation in competitions or other activities.
If you contact our customer service or otherwise have inquiries, we will process personal information you provide as far as is necessary to answer and log your inquiry. The basis for this is to fulfill agreements with you or answer your inquiries and is thus justified.
In addition to the processing described in our privacy statement or based on your consent,we will in some cases have to or be able to process personal data when legislation, including the Personal Data Act and GDPR, valid authority order or court imposes or allows us to do so.
- 8.Statutory processing and disclosure of personal data
We do not disclose your personal information to third parties unless you have consented to this, or unless applicable law, including the Personal Data Act and the GDPR, valid government order or court permits or imposes this on us.
- 9.Collection of personal information from third parties
To ensure that we have the correct information about you, we can wash your information against third-party sources such as the telephone directory and the population register. In some cases, we will check credit on our customers. This involves obtaining credit data from other sources.
We collect information from partners when this is legal and necessary for the delivery of services and communication to you.
- 10. User rights under the Personal Data Act
All users and persons have rights under the privacy laws.
· Right of access - You have the right to demand access to information we hold about you.
· The right to change / correct information - You have the right to change or correct information we hold about you.
· The right to delete - You have the right to request to be removed / deleted from our register.
If you want access to our processing of your information, you can contact our data controller at this address: email@example.com Fyresdal Bed & Breakfast AS v/ treatment manager will respond to inquiries from registered persons without undue delay and no later than within 30 days.
- 11. Privacy Officer
We do not conduct regular and systematic monitoring on a large scale of registrants. For most categories of registrants, we mostly process general personal information such as name, address, employer, email address, telephone number and the like.
We have concluded that our company is not subject to the requirement to have a privacy representative.
- 12. Data Processor
Fyresdal Bed & Breakfast AS uses data processors to be able to deliver services to you.
For our online booking system, we use software provided by SmartHOTEL.nl.
Our websolution is provided by Webflow. See their Privacy Statement here.
Online booking is transferred to the booking system provided by https://www.smarthotel.nl/smart-boekingsmodule/
- 13. Cookies
A cookie is a small text-based data file that is placed on your device (your smartphone, computer,or tablet, for example). This file helps to recognize which pages are visited on our website.
Information stored using a cookie can be how you use the website, what type of browser you use and which websites you have visited.
A permanent cookie is left on your equipment for a certain period.
A session cookie is stored randomly in the memory of your equipment while you are on ourwebsite. The session cookie disappears when you close your browser.
Fyresdal Bed & Breakfast AS uses both permanent cookies and session cookies.
- 14. Changeand revisions
This Privacy Statement may change from time to time. You should therefore make sure that you regularly familiarize yourself with the latest version of the Privacy Statement. We will publish any change in the Privacy Statement here. If we change the Privacy Statement in a way that affects how we use your personal information, we will make you aware of what opportunities you have because of the changes. We will also keep previous versions of the Privacy Statement in an archive so that you can familiarize yourself with them.
- 15. Contact
Questions,comments and inquiries regarding this privacy statement or privacy legislation/ GDPR in general, should be sent to: firstname.lastname@example.org
Lensmannsgata 5, N3870 Fyresdal, tel.: +47 95162910, email: email@example.com